FAQs
We answer your questions before you ask them
How can I know my size?
- You can check your size on our Size and Fit page.
What if the size is not the right one?
- You can check our Return Policy
How long does delivery take?
- Our delivery takes from 1-3 days. excluding Fridays and public holidays.
- For areas further than 30 minutes from Kuwait city, it might take longer than 3 business days.
What is the delivery charge?
- We charge 1.500 KD for orders less than 10 KD, and 1.000 KD for orders above 10 KD.
What time do you deliver?
- Our deliveries usually happen between 9:00am and 5:00pm. We will call you beforehand to ensure an appropriate delivery time.
What kind of payments do you accept?
- KNET, Visa, and Mastercard
I have a complaint, what do I do?
- We take your complaints very seriously. Use any of the contact options below to get in touch with us.
How do I contact you?
- Phone: +965 9663 6180